Frequently Asked Questions

What is your return policy?

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund, as long as the sneakers are unworn and in their original packaging.

Do you offer size exchanges?

Absolutely! If your sneakers don’t fit, we’ll happily exchange them for the correct size. Just contact us within 14 days of receiving your order, and we’ll guide you through the exchange process

How long does shipping take?

We offer free express shipping on all orders. Delivery usually takes 3–5 business days once your order has been processed.

How do I track my order?

Once your order is shipped, we’ll send you a tracking link via email so you can monitor your delivery in real time.